We require the following information for booking confirmation:

1. Tour Date
2. Your Full Name
3. For pick-and-drop services, Tell Your Hotel Name.
4. UAE Mobile Number

However, if you do not have a UAE mobile number, the number that you are currently using in WhatsApp can still be used for sharing. If you do not have a mobile phone in case of an emergency, Send us your hotel room no, our driver communicates with you via the reception of the hotel. It also makes it easier to be informed of any alterations in a tour whether that is a change in time or due to the weather.  

1. Select the date, select the time and the number of persons you want, and then you can select the package in which you want to book it.
2. You have to send your email, name, and contact number to us or you can reach out to us on WhatsApp for emergency purposes.
3. When you get in touch with us, we will confirm if the booking and the price are available.
4. After the booking is complete, you’ll receive a confirmation email or an SMS through WhatsApp, indicating the available time slot.

For the Desert Safari Tour, City Tours, Quad Biking Tour, and Dune Buggy Tour, you can pay directly on the day of the tour or book in advance. Both options are available. The other payment method is through cash if you do not wish to use your credit card. This is to make every customer aware that they can make payments through their ATM cards or online without any form of discomfort. If you select a Bank or Online, they charge you a 5% service charge. Therefore, we try to make it clear to you by providing the options by which you can select the one that is more appropriate and preferred.

As always, you have a lot of options to make your payment even more comfortable when you book through Dunebuggyindubai.com. Other currencies are as follows:

1. US Dollar (Dollar)
2. Emirates’ Dirham (AED)
3. Euro (Euro)
4. British Pound (Pound)
5. Australian Dollar (AU$)
6. Saudi Riyal (Riyal)

This flexibility helps to guarantee any type of currency you have, ensuring that providing a smooth reservation process to all tourists all over the world. You should be aware that some charges appear if paid in any currency other than UAE Arabian Dirham.

• To modify or cancel your reservation, please do so 24 hours before the time of activity or tour and we will refund the total amount paid to you except in emergency situations where total transfers may apply.
• Any cancellations within 24 hours of the tour.
• It is to be understood that in case of unfavorable weather conditions, the activity or particular tour may have to be canceled at short notice. In such circumstances, guests will not be charged and instead will be allowed to postpone or get a full refund.
• You should also note that the time of the refund may vary due to the bank policies; within a week up to two weeks, the money is credited to your account.